This was my 2nd experience with Houston Overhead Doors / Halo Doors and I could not have been more pleased. After a quick poll of family and neighbors I can confidently say the service and parts are priced quite reasonably. Also, there was not an attempt to sell me parts which I did not need (something which happened to a family member in the neighborhood). I would highly recommend the company and my service technician Jaime / "Jr." as he was very polite and super informative when I asked questions about the process of replacing the spring.